Currently upgrades to ControlSuite are not being processed due to technical difficulties after a system migration. Upgrades will not be processed until all technical difficulties have been resolved as this could cause system outages.
Entitlements are registered through https://register.kofax.com/CodeRegistration. Enter your email and registration code from the fulfillment email to register an entitlement. For Entitlements purchased prior to November 4, 2019, open a support case to get the registration code.
Downloads are available through new Kofax Electronic Delivery website: https://delivery.kofax.com. A serial number and active maintenance are required to obtain software download. Some downloads and hotfixes are not currently available, we are working to resolve.
For eval and NFR licenses issued prior to November 4, 2019 and not activated, contact your regional sales representative to obtain a new license.