Add-on orders and license resets cannot be processed at this time due to technical difficulties after a systems migration. We are actively working to resolve these issues. Server migrations should not be completed during this time as this could result in system outages.
Licenses are registered through https://register.kofax.com/CodeRegistration. Enter your email and serial number or registration code from the fulfillment email to register the license.
Downloads are available through the new Kofax (electronic) Delivery site located at https://delivery.kofax.com. A serial number and active maintenance are required to obtain software download. For details regarding the Kofax (electronic) Delivery site, please refer to the Download Software from the Kofax (electronic) Delivery site article.
Please note that some downloads and hotfixes are not currently available. We are working to resolve this.
For Eval and NFR licenses issued prior to November 4, 2019 and not activated, contact your regional sales representative to obtain a new license.