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Kofax

Power PDF: iManage Work connector not showing on user interface after installation

Issue:

Power PDF was installed with the iManage Work connector, but when you open Power PDF iManage is not showing in the user interface.

Resolution

This can happen if the user does not have the iManage client installed on the workstation.

We have currently 2 iManage connectors for Power PDF:

  1. Old connector for File/DeskSite clients
  2. New Connector which does not require any client software to be installed on the clients machine. And it connects directly to the iManage 10.1 and 10.2 servers.

If user wants to connect to an iManage server through the File/DeskSite client, then user has to install it.  The old iManage connector requires iManage Desksite or Filesite to be installed and configured on the workstation.