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Kofax

Chemical formulas are not properly printed to PDF from Microsoft Word

Problem  

When printing Microsoft Word documents containing graphic representations of chemical elements / reactions, the output file does not contain the chemical reaction or it is poorly printed where the formatting is not retained.  

Cause  

The issue occurs when printing the document through the Nuance PDF toolbar or the "File > Print" menu.  

Resolution  

It is recommended to either convert the file using the "File > Save As Nuance PDF" or "File > Export > Create Nuance PDF" path.   Note: the "File > Save As Nuance PDF" feature is new to the version 3 of the product.