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Kofax

Power PDF 3.0 Firefox addon not showing up / disabled

Problem Statement:

Issue with the Power PDF 3.0 Firefox addon not displaying in Firefox

Cause:

Later versions of FireFox disable 3rd party addons.   The Power PDF 3.0 Firefox addon gets disabled  

Resolution:

Power PDF 3.0 Firefox addon will need to be enabled again   To enable the Power PDF 3.0 Firefox addon see below Open FireFox Click on the "Open menu" option (Three lines) Click on the "Add-ons" option Click the "Enable" button next to the "Nuance PDF Create 3.0 (disabled)" option Click the "Enable" button on the "Nuance PDF Create 3.0 added" popup   Update:  This is an issue with Mozilla FireFox diabling the plugin after we have installed the plugin.