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Kofax

Scanner Setup dialog box does not appear in Power PDF

Scanner Setup dialog box does not appear in Power PDF

Issue:

Scanner Setup dialog box does not appear in Power PDF

Resolution

Prerequisites or redistributable packages may not be installed (Due to the installer being run from individual folder eg: x64/x86)

When the software is installed in this manner, the redistributable packages will not install, even if run as admin

Solution:

Manually ran the redist packages from the install folder and reboot the workstation, test for desired results.