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When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF

When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF

Question:

When using Citrix, users are unable to save changes to the Quick Access Toolbar in PowerPDF

Answer:

There is a file "Publish.xml" in the %appdata% folder that stores the Quick Access Toolbar information. If the %appdata% folder is being removed when you log out, the next time the user logs in, it gets a default Publish.xml file so the QAT changes will be gone.