[SignDoc Standard 2.2.1.2.0.63]: Enhance the logging error message to be meaningful
Article # 3048709 - Page views: 30
Issue
Customer feedback that they have spent few months to trouble-shoots the "xref stream at offset 212959: whitespace expected" error in production environment. Based on the error message, there is no meaningful message as “invalid PDF”.
Solution
The error message is not meaningful and troubleshooting could delay in resolving the issue. An Enhancement Request have been raised and this will be release in Signdoc 3.x
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax signdoc | 2.2 |
Article # 3048709