Skip to main content
Kofax

Unwanted notification e-mails for signing invitations being sent every hour

Article # 3034685 - Page views: 81

Issue

In SignDoc 3.0, the system sends out unwanted notification E-Mails every hour

 

Solution

This is a confirmed issue that needs code change and can not be fixed via any configuration change.

Workaround to mute email sending: Signer needs to click the signing link even if he/she does not yet sign the package.


If you encounter this issue, please reach out to Kofax Technical Support by creating a new case in the support portal https://support.kofax.com and refer to this article.
The issue is fixed in version 3.0.0.3.0.76.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax SignDoc 3.0      

  • Was this article helpful?