SignDoc Web running on Windows throws the below error when using a trusted signing certificate which is present in the Windows key store:
cannot build certificate chain: untrusted root certificate
This issue is specific to the Windows build of SignDoc Web and can be resolved by applying the below fixpack: signdocweb-188.8.131.52.fix7547
Please follow the readme.txt instructions after downloading the fixpack.
- Kofax SignDoc Web 5.2.1-1330
Keywords: SDWeb, Certificate, Trusted, Error, Certificate Store, Fix