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Kofax

Support for Control Suite, Equitrac, SafeCom, Output Manager, AutoStore, eCopy, Copitrak, etc. (former Nuance Document Imaging Division) products

Find Support for the AutoStore, BusinessConnect, ControlSuite, Copitrak, eCopy PDF Pro Office, eCopy ShareScan, Equitrac Office / Express, Equitrac Professional, OmniPage Server, Output Manager, Power PDF, SafeCom and SDK products.

If you have the OmniPage, Power PDF and/or PaperPort product (former Nuance Document Imaging Division) OmniPage, Power PDF and/or PaperPort products, please click here to locate your product's support information.

Kofax Support Portal

To log into your Kofax Portal account, please launch your web browser, browse to https://support.kofax.com and enter your Portal Username and password.  If you do not have a Kofax Portal Account, you can request one from the Kofax Portal login page.

Knowledge Base Guides

Please click the link to your product's Kofax Knowledge Base guide for assistance with your Kofax Digital Imaging product.

Maintenance Telephone Numbers

Americas

Monday–Friday
08:00 a.m. to 08:00 p.m. Eastern

US/Canada +1 877 378 4872
Brazil +55 21 3956 1453
Mexico +52 55 4624 2391

Europe

Monday–Friday
08:30 to 18:00 CET

United Kingdom +44 (0) 203 318 4717
Denmark +45 44 36 07 40
France +33 1 828 83159
Germany +49 6441 6713 8444
Netherlands +31 208 080640
Norway +47 210 35870

Asia Pacific

Monday–Friday
08:00 a.m. to 08:00 p. m. AEST

Australia +61 2804 54201
Hong Kong +85 25 808 2092
India +91 20 49114404
Japan +81 36 890 8590
New Zealand +64 9 887 4327
Singapore 800 852 3061
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