Support Commitment

For Products Purchased After January 01, 2017

If you purchased software after January 01, 2017 please refer to the support terms in your sales agreement.

Lifecycle Support Policy Published October 19, 2017

If you purchased software or renewed your maintenance on or after October 19, 2017, please review the important information regarding the product lifecycle policy located in the Kofax Software Lifecycle Policy for information.

For Kofax Products Purchased Before January 01, 2017

If you purchased software prior to January 01, 2017 please refer to the following documents for your software’s support commitment.

Kofax Support Commitment - English (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_en.pdf
Translations below

• Chinese (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_zh-chs.pdf
• French (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_fr.pdf
• German (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_de.pdf
• Italian (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_it.pdf
• Japanese (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_ja.pdf
• Spanish (Rev XIV) - kofax_support_commitment_2013_rev_xiv_branded_es.pdf