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Output Manager Software Activation and Downloads

Article # 3041677 - Page views: 181

If an Output Manager order is related to an add-on of device licenses to an existing Output Manager installation, ensure that the serial number listed on the Kofax Fulfillment email is not different than the active serial number in the Output Manager system. If the serial numbers are different, do not attempt to activate, and follow up with your Kofax Sales Account Manager. 

Install License Automatically

  1. In the Output Manager Console navigation pane, select the Administration application.

  2. In the navigation pane, click Manage License. This displays the Manage License Utility in the right panel.

  3. Click License Wizard. This opens the License Wizard.

  4. In the License Operation dialog box, select Install and activate a new license, and click Next.

  5. In the License File Installation dialog box, choose Install License Automatically.

  6. Enter the License key for this Output Manager system. The License key can be found on the Kofax Fulfillment email under the License Info section. 

Note: If the order is for an add-on of devices to an existing Output Manager installation, ensure that the serial number listed on the Kofax Fulfillment email is not different than the active serial number in the Output Manager system. If the serial numbers are different, please do not attempt to activate and follow up with your Kofax Sales Account Manager. 

Install License Manually

Use manual activation if there is no Internet connection. 

Part 1 Obtain the License XML File

  1. On a computer that is connected to the Internet, open Internet Explorer and browse to the NSi Web License (weblicense.nsiautostore.com) web page. If you do not have an account, use the New User? Create account option to create an account.

  2. Once logged in, select your version of Output Manager from the dropdown list.

  3. Click on the Proceed to License Activation button

  4. Under the “License Download” section, select the “Click Here” link

  5. Select “Nuance OM” from the dropdown menu

  6. Enter your Output Manager License Key (####-####-####-####)

  7. Click on the Get License button.

  8. Once generated, click on the “License” link at the bottom of the page to download the XML file.

  9. Copy the downloaded XML file to the Output Manager Server hosting the Output Manager Console.

Part 2 – Upload the License XML File to the Server

  1. In the Output Manager Console navigation pane, select the Administration application.

  2. In the navigation pane, click Manage License. This displays the Manage License Utility in the right panel.

  3. Click License Wizard. This opens the License Wizard.

  4. In the License Operation dialog box, select Install and activate a new license, and click Next.

  5. Choose Install License Manually. 

  6. In the License File box, type the path and file name of your XML file or click the browse button to locate the file and select it. 

  7. Click next

  8. In the License Confirmation dialog box, confirm the license information is correct and click Next.

  9. In the Activate OM License dialog box, you can choose to activate the software at this time.

  10. To complete the installation without activating the license, select Skip activation at this time, then click Next, and Finish.

Automatic Activation of DBM Components 

  1. In the Activate License dialog box, click Activate all DBM components via the Internet, and click Next. This displays a confirmation dialog box showing that the activation is complete.

  2. Click Next, and then click Finish.

Automatic Activation of custom DBM Components

  1. In the Activate License dialog box, select Custom DBM activation and click Next.

  2. In the Custom DBM Activation dialog box, select the Output Manager DBM components you want to activate.

  3. Select the Use Internet connection check box.

  4. Click Next. This displays the activation confirmation.

  5. Click Next, and then click Finish.

  6. In the Manage License Utility, verify that the License Status shows the license is activated with the proper version number

NOTE: If some Output Manager DBM components are activated and some are not, the license status will show Partial Activation.

Manual Activation of custom DBM 

This method allows you to choose the Output Manager components you want to activate and activate the license manually.

  1. In the Activate License dialog box, select Custom DBM activation and click Next.

  2. In the Custom DBM Activation dialog box, select the components you want to activate. Important: Do not select the Use Internet connection check box.

  3. On a computer that is connected to the Internet, open Internet Explorer and browse to the NSi Web License (weblicense.nsiautostore.com) web page.

  4. Click Activation in the left column.

  5. In the Product type list, select Output Manager Server.

  6. In the Serial box, enter the license serial number.

  7. In the Version box, enter the Output Manager software version number.

  8. In the HW Code box, enter the value from the Hardware Code column on the Custom DBM Activation dialog box.

  9. Click Get Code.

  10. Copy the activation code and paste into the Activation Code column in the Custom DBM Activation dialog box. 

  11. Click Next. This displays a confirmation showing which Output Manager DBM components were selected and the activation method.

  12. Click Next. This displays an activation confirmation.

  13. Click Next, and then click Finish.

  14. In the Manage License Utility, verify that License Status shows the license is activated with the proper version number.

NOTE: If some Output Manager DBM components are activated and some are not the license status will show Partial Activation

Software Downloads:

Downloads are available through the Kofax Electronic Delivery website: https://delivery.kofax.com. A license key with active maintenance is required to obtain the most recent software version. 

Applies to:  
Product Version
Output Manager 3.x
  4.x

 

 

 

 

Article # 3041677
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