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ShareScan Software Activation and Downloads

Article # 3041663 - Page views: 336

Automatic Activation

  1. Open the ShareScan Administration Console.

  2. In the Administration Console ribbon Home tab, select the "Licensing" button.

  3. On the Licensing form select "Load License" to add the license file to the application. Follow the steps in the wizard until completed. This license will function without activation for 30 days for testing on the PC/server. It is strongly recommended to ensure the software is fully functional in the environment before proceeding to activate.

  4. On the Licensing form, select "Activate" to activate the license file to the application. Follow the steps in the wizard until completed.

  5. Once activated, the Licensing table will show green checkmarks next to appropriate licenses.

  6. If issues occur with this process, or if there is a proxy server or lack of internet connection on the server, Manual Activation may be required.


Manual Activation

  1. Navigate to

  2. Enter the license key.

  3. Download the license file (as a Zip file) and save the Zip file on the PC where the ShareScan Admin Console is installed.

  4. Navigate to the Admin Console.

  5. Select the "Load License" button on the left sidebar.

  6. Follow the Load License Wizard, selecting the "Import Licenses from File" on the second page of the Wizard.

  7. Browse to the zipped license file and select it to complete the Wizard.

  8. In Admin Console, select the "Activate" button on the left sidebar.

  9. Follow the Activation Wizard:

  10. On second page of the Wizard, make note of the "Database Server ID" or "Hardware Finger Print" for future reference as it may be needed for troubleshooting activation issues. Also, setting up the "Failover Database" is not required and may be established at a later date.

  11. On third page of the Wizard, select "Manual Activation".

  12. On fourth page of the Wizard. click on the "ナ" to specify a location to store the new zip file with a new file name (this file is the license file with the hardware fingerprint added).

  13. Select "Next" and "Finish" to complete the Activation Wizard.

  14. Navigate to

  15. Browse to the file that was saved in Step 9.

  16. Select "Activate". This will activate the license to the hardware finger print and create a new file called "licenses_activated".

  17. Download the "licenses_activated" file from this site and save it to the PC where the ShareScan Admin Console is installed.

  18. Navigate to the Admin Console.

  19. Select the "Load Activated" button on the left sidebar.

  20. Browse to the "licenses_activated" file.

  21. Follow the Load Activated Wizard:

  22. Bring the "licenses_activated" file into the Admin Console.

  23. Select "Next", "Start" and "Finish" to complete the Wizard.

  24. The License will now activate. When the process is completed, the license key will appear in the Admin Console with all green checkmarks next to the products.


  • Connector licenses and Evaluation licenses do not require activation and will therefore not have green checkmarks.
  • If upgrading from 5.x to 6.x, 5.x keys will need to be applied first.
  • If originally a 4.x (or 4.x customer who has upgraded to 5.x) and are now upgrading to 6.x, please be sure to use ShareScan 6.1 SP1 or newer.
  • If upgrading directly from 4.x to 6.x, please open a support case through the Kofax Support Portal.


Software Downloads:

Downloads are available through the Kofax Electronic Delivery website: A license key with active maintenance is required to obtain the most recent software version.


Applies to:  

Product Version
ShareScan 5.x


Article # 3041663
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