The eCopy Registration website http://registration.ecopy.com is no longer available.
Downloads are only available through the Kofax Electronic Delivery website: https://delivery.kofax.com. A license with active maintenance must be registered on this website to access the applicable downloads.
Optional Connectors cannot be requested through the Kofax Electronic Delivery website and connectors types must be provided at time of order placement. In cases where the connector type was not provided, please follow up with your Kofax Regional Sales Representative as a new order will need to be placed to generate the connector licenses.
To request an upgrade from eCopy ShareScan v5 to v6, please open a Support Case [support.kofax.com or partner.kofax.com] and provide all v5 ShareScan and optional connector licenses.
License upgrade is free of charge in case the license has valid M&S contract.
In the case please provide the following information to avoid any delay in the process:
- Customer name
- Customer Address
- Optional connector license(s)
This is a Must in case of Office and Suite license. In case the optional connector licenses were not requested during upgrade later only Sales team can request it by modify the order.
- Element license does not have Optional Connector license
- Office license : has 1 optional connector license (see Select 1 below)
- Suite - ScanStation license: has 3 optional connector licenses (see Select 3 below)
- Enterprise license: Contains all.
Optional connector licenses: Kofax_ShareScan_Family_Comparison.pdfKB for manual license activation for ShareScan : https://knowledge.kofax.com/MFD_Productivity/eCopy_ShareScan/Product_Information/eCopy%3A_Manual_activation_for_ShareScan_6.x_licenses