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AutoStore IMAP - Token Vault oAuth2 Video Tutorial

Article # 3052859 - Page views: 197


How to configure IMAP Capture in AutoStore with modern Authentication oAuth2


Additional Information about Shared Mailboxes:

If shared mailboxes are used, they require a password. This is also possible without an additional license. In this scenario, you need to use the shared mailbox address in Token Vault i.e. "Sign in with Microsoft" and perform the Authorize Process with the shared mailbox. If ADFS is active, the Office 365 address must also always be used. In many cases it is not possible to link an on-premises user account with a shared mailbox account.

According to the Microsoft recommendations, a shared mailbox is not designed for direct logon. But shared mailbox can have a password and login enabled without a license.

Go to => Users => Active Users => select the Shared Mailbox => Reset password. After this, you can login with the username/password.

Please be noted, that accessing a shared mailbox, a user must have an Exchange Online license, but the shared mailbox doesn't require a separate license. Without a license, shared mailboxes are limited to 50 GB. To increase the size limit to 100 GB, the shared mailbox must be assigned an Exchange Online Plan 2 license. If Exchange Online Plan 1 license with an Exchange Online Archiving add-on license is assigned, this will let you enable auto-expanding archiving for additional archive storage capacity. Similarly, if you want to place a shared mailbox on litigation hold, the shared mailbox must have an Exchange Online Plan 2 license or an Exchange Online Plan 1 license with an Exchange Online Archiving add-on license.

More AutoStore Video Tutorials:

Applies to:  

Product Version
Control Suite AutoStore  1.3 and higher


Article # 3052859