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AutoStore7 SP5: After Patch 5 installation the Canon Meap Web Add-On cannot be installed

Article # 3016451 - Page views: 671

Problem Statement:

After installing Patch 5 the Canon Meap Web installer does not recognize that AutoStore is installed. The folloging error message is thrown: "Please make sure you have a Powered by AutoStore 7.00 installed before running this Add-On package. This setup will now be terminated."  


The versioning syntax was changed with the AutoStore 7 SP5 patches which causes the Canon Meap Web installer to not recognizes the proper AutoStore version is installed.  


1. Modify registry value HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NSI\AutoStore\VERSION from to  2. Then install the Canon Meap Web Add-On.
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