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AutoStore OmniPage add-on installation interrupted with the Windows error message: Key not valid for use in specified state

 

Problem Statement

The error "Key not valid for use in specified state" is seen upon trying to install or upgrade the AutoStore 6 OmniPage Add-on on a Windows 7 64-bit machine.

Cause

This is likely caused by a Windows Security update KB2918614.

Resolution

Uninstall the Windows security update KB2918614, using the following steps.

  1.  On the Windows system open the  Control Panel -> Programs -> Programs and features -> Installed updates
  2. Search for the KB2918614
  3. Right click and uninstall the update
  4. Restart the OmniPage Add-on Installation