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AutoStore Devices have no license, 12/31/1969 last accessed date in license view

Problem Statement:

Devices are unable to access AutoStore due to a license error. AutoStore is licensed, but a last accessed value of "12/31/1969" is displayed in license information.

Cause:

An error or corruption in licensing has occurred.

Resolution:

Licenses for the AutoStore application must be expired. Open a ticket with Customer Support and expire the license in AutoStore.

See also: .