To request an AutoStore license upgrade, create a support case at https://support.kofax.com/. Only licenses with active Maintenance and Support contracts are eligible for upgrades.
Provide the following details in your support request:
- End user company name
- License report (not expired) from the current version server
Depending on the upgrade path, Technical Support team may further inquire about specific components.
Note: Once the upgrade is processed and a new license is available, you will be requested to provide an expired license report from the current server.