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How to Request an AutoStore License Upgrade

Article # 3022247 - Page views: 760



To request an AutoStore license upgrade, create a support case at Only licenses with active Maintenance and Support contracts are eligible for upgrades.

Provide the following details in your support request:

  • End user company name
  • License report (not expired) from the current version server

Depending on the upgrade path, Technical Support team may further inquire about specific components.

Note: Once the upgrade is processed and a new license is available, you will be requested to provide an expired license report from the current server.

Applies to:  

Product Version
AutoStore 6
AutoStore 7
AutoStore 8
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