How to Request an AutoStore License Upgrade

Information: 

To request an AutoStore license upgrade, create a support case at https://support.kofax.com/. Only licenses with active Maintenance and Support contracts are eligible for upgrades.

Provide the following details in your support request:

• End user company name
• License report (not expired) from the current version server

Depending on the upgrade path, Technical Support team may further inquire about specific components.

Note: Once the upgrade is processed and a new license is available, you will be requested to provide an expired license report from the current server.

Applies to: