AutoCapture: Error connecting and getting license from server
Article # 3016333 - Page views: 697
Problem:
After installing the new AutoCapture Client for version AutoStore 6 SP1, the following error appears: "Error connecting and getting license from server"
Resolution:
- Open AutoCapture client
- Select Options
- Select Configuration
- Make sure that the server address and ports match what is in the AutoStore configuration file
- Restart AutoStore services and reopen AutoCapture client
- Make sure that the ports are open in the firewall