In an AutoStore workflow, when the document is uploaded to Box, the Status Monitor reports an error.
Box: Could not set file properties
Permissions issue: The Box route component is configured to create a share for the uploaded document but the Box account is limiting access to shared links.
Take one of the two steps to resolve the issue
- Disable the Share option in the Box route component so it no longer attempts to share the document.
- Allow anyone with a link to access the file or folder rather than limiting to collaborators (or users in the company in the case of a corporate Box).