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AutoStore - Canon MEAP Web error : "OperationNotAvailable"

Problem Statement:

When using the Canon MEAP client for AutoStore, the following error occurs after pressing the scan button on the device.

"OperationNotAvailable"

Cause:

With the new Canon devices the option "Limit New Destination" is enabled by default.

Resolution:

  1. Login into the Canon webconfiguration
  2. :8000/rps/
  3. System Manger ID: 7654321  System PIN:7654321
  4. Go to Settings-Registration
  5. Function Settings > Send > Limit new Destination
  6. Please check if any of the options are activated  Fax/E-Mail/I-Fax/File
  7. If yes please uncheck these option(s).