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AutoStore - Canon MEAP Web logs continuously grows

Article # 3016382 - Page views: 327

Problem Statement: When using Canon MEAP Web with AutoStore, the logs continuously grows too big. The file size of each log can be more then a gigabyte. A low disk space (e.g.on drive C) can be the result. Resolution: To minimize the log size and continues a log creation for further troubleshooting, please open the AutoStore installation folder, e.g.: C:\Program Files (x86)\Notable Solutions\AutoStore 7\ and open the file "CanonMFP.config". In the row 23, please change the minlevel from "Trace" to "Fatal", save the change and restart the AutoStore service.



CanonMFP.config.png (59 KB)