OCR Job fails with the error message:
08/28/2015^15:25:44:60^OCR ^STATUS MESSAGE^OCR: Error(s) occured:
Job item(s) detected runtime error(s):
Job item(0) detected: 0x8004C41D
Recognition process hard TimeOut.
There is a default timeout. Once that timeout is reached, OCR processing stops.
The timeout setting cannot be out-of-the-box changed in AutoStore, for the OmniPage OCR. This can only be done with a self generated configuration file in a specific folder. Use the following to override the factory default.
- Make the hidden folders visible in Windows / File Explorer.
- A setting file must be created. Create file "C:\ProgramData\Nuance\OmniPage OCR Service\OCRServer.sts" (named as OCRServer.sts) with the following content
Kernel.Timeout = 360000000
Kernel.Timeout.Hard = 36000000
The value is in ms, so 360000000 represents 100 hours.
- Store the file
- Restart the AutoStore Service and the OCR Service.