Skip to main content
Kofax

AutoStore - OmniPage OCR non supported image size error

  1. Last updated
  2. Save as PDF

Problem Statement:

Using AutoStore, a non supported image size error/warning visible in the Status Monitor.

Cause:

The OmniPage OCR component has a limitation for large format TIFF files.

Resolution:

A simple setting file has to be created:

C:\ProgramData\Nuance\OmniPage OCR Service\OCRServer.sts

With the content e.g.:

Kernel.Img.Max.Pix.X = 32000

Kernel.Img.Max.Pix.Y = 32000