AutoStore - OmniPage OCR non supported image size error
Article # 3016394 - Page views: 1091
Problem Statement:
Using AutoStore, a non supported image size error/warning visible in the Status Monitor.
Cause:
The OmniPage OCR component has a limitation for large format TIFF files.
Resolution:
This can only be done with a self generated configuration file in a specific folder. Use the following to override the factory default. Note: The OCRServer.sts is not existent by default, thus you can't search the file.
- Make the hidden folders visible in Windows / File Explorer.
- A setting file must be created. Create file "C:\ProgramData\Nuance\OmniPage OCR Service\OCRServer.sts" (named as OCRServer.sts) with the following content
- Since ControlSuite the path has been changed to C:\ProgramData\OmniPage\OCR Service
;PARTKernel.Img.Max.Pix.X = 32000
Kernel.Img.Max.Pix.Y = 32000
Store the file - Restart the AutoStore Service and the OCR Service.