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AutoStore - Ricoh ESA license status shows an unexpected "Last Accessed" date and time ("1970")

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Article # 3016440 - Page views: 177

Problem Statement:

No device gets a license from the AutoStore 7 server. Ricoh device panel shows the error message "License invalid or expired".  The "Last Accessed" date and time is 1970.

Resolution:

The license on the AutoStore 7 server must be expired and re-applied.

Please get in contact with support for a license reset.