AutoStore - Ricoh ESA license status shows an unexpected "Last Accessed" date and time ("1970")
Article # 3016440 - Page views: 196
Problem Statement:
No device gets a license from the AutoStore 7 server. Ricoh device panel shows the error message "License invalid or expired". The "Last Accessed" date and time is 1970.
Resolution:
The license on the AutoStore 7 server must be expired and re-applied.
Please get in contact with support for a license reset.