Skip to main content
Kofax

AutoStore - Ricoh ESA license status shows an unexpected "Last Accessed" date and time ("1970")

  1. Last updated
  2. Save as PDF
Article # 3016440 - Page views: 128

Problem Statement:

No device gets a license from the AutoStore 7 server. Ricoh device panel shows the error message "License invalid or expired".  The "Last Accessed" date and time is 1970.

Resolution:

The license on the AutoStore 7 server must be expired and re-applied.

Please get in contact with support for a license reset.