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Kofax

AutoStore ISSUE Kyocera HyPAS

After the scan from large Documents ( more than 100 pages / 300 dpi / color for example) the file is not transmitted to AutoStore.There is no error message on the device.

Resolution / Workaround

There is a reset time on the device which causes the file transfer to be interrupted.

The timer name is "Auto Reset Timer" and the "Reset Timer Interval" is set to 90 seconds on default.

Please increase the time and try it again.