ControlSuite AutoStore: The external application data is in the wrong format

Problem: 

The scan profiles are visible when connecting to AutoStore on a Sharp MX-3060N under Sharp OSA, but on further selection or attempt to scan, the following error occurs.

"The external application data is in the wrong format".

The reason for the error message is that the checkbox "Extended Platform" in the "Standard Application Registration" part is not checked.
 

Solution: 

1. Do check on the checkbox "Extended Platform" in the "Standard Application Registration" part as Point 1 of the attachment file "Extended_Platform_Selection.png".
2. And also change the browser to "HTML Browser n2.0" as Point 2 of the attachment file "Extended_Platform_Selection.png".

Note:
How to turn on Display Setting for Sharp OSA Browser Setting(to select "HTML Browser n2.0" as above) please follow the instruction from attached file "Display_the_Browser_setting.pdf"

Applies to: