Skip to main content
Kofax

Error Unable to route to Docushare - Cannot login. The remote server returned an error 401 Unauthorized

  1. Last updated
  2. Save as PDF
Article # 3016415 - Page views: 197

Error: Unable to route to Docushare - Cannot login. The remote server returned an error: (401) Unauthorized.

Resolution / Workaround

  1. Validate the Docushare username/password.
  2. Validate the Service Manager credentials has local admin rights to AutoStore and read/write permission to Docushare.
  3. Save and Restart Services.