Skip to main content
Kofax

Error Unable to route to Docushare Cannot login. The remote server returned an error 401 Unathorized.

Error: Unable to route to Docushare - Cannot login. The remote server returned an error: (401) Unathorized.

Resolution / Workaround

  1. Validate the Docushare username/password.
  2. Validate the Service Manager credentials has local admin rights to Autostore and read/write permission to Docushare.
  3. Save and Restart Services.

Other Information

NA