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Kofax

OCR Error: Job item(0) detected: 0x8004CB01

Problem Statement:

Depending on the configuration in the OCR, the following error may occur: 

OCR: Failed with input file [C:\FILEPATH\TESTFILE.pdf]
OCR: Error(s) occured:
Job item(s) detected runtime error(s):
Job item(0) detected: 0x8004CB01
Barcode module error.
Recognize Images

Cause:

The OCR component can confuse certain types of things as barcodes, for example grid style paper. If this happens an error on that page is produced.

Resolution:

Disable the Detect Barcode setting in the OCR component:

  1. Right click on the capture component in the AutoStore task and select Properties.
  2. Select the Form, click edit, then select the Components tab. Or if it is not a form based component just select the components tab.
  3. Select OCR and the Advanced tab.
  4. Uncheck the detect barcodes option.
  5. Save the configuration file *.cfg and restart the AutoStore service. 
  6. Retry the document.
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