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Scan Failed Error when scanning from Xerox 7545

Article # 3016435 - Page views: 353

When the user selects scan, it acts like it is about to pull in the page but then gets scan failed message and never scans the image on Xerox 7545 with firmware 061.121.222.23502.

Resolution / Workaround

Downgrade Firmware to 061.121.222.06507