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Kofax

The RRT value for device HostName is returned to AutoStore empty

Problem Statement:

When using the RRT for MFP HostName in an AutoStore workflow (ie: ~RCH::HostName~) there is no value returned to the server.

This will cause errors to appear for any workflow dependant on the use of the MFP HostName.

Error 0x800A0E7C may appear in the Status Monitor.

Cause:

The Microsoft Security Update KB3161949 has been known to cause this problem.

Workaround:

Review information from Microsoft:

Microsoft bulletin MS16-077

Microsoft Tech Net