Maintenance and Support: ControlSuite, Equitrac, Autostore, Output Manager, SafeCom, ShareScan, PDF, Copitrak, SDKs

Kofax Support Portal

Available to customers with Maintenance & Support Contracts, Partners, Resellers and Distributors.  Provides access to create, review and update Cases with Technical Support.  Also provides access to restricted Knowledge Base articles.

To log into your Kofax Portal account, please launch your web browser, browse to https://support.kofax.com and enter your Portal Username and password.  If you do not have a Kofax Portal Account, you can request one from the Kofax Portal login page.

Note: Please add .kofax to the end of your email address to login (Example: firstname.lastname@gmail.com.kofax)

Knowledge Base Guides

Please click the link to your product's Kofax Knowledge Base guide for assistance with your Kofax Digital Imaging product.

• AutoStore
• BusinessConnect
• ControlSuite
• Copitrak
• eCopy PDF Pro Office
• eCopy ShareScan
• Equitrac Office / Express
• Equitrac Professional
• OmniPage Server
• OmniPage Capture SDK
• Output Manager
• Power PDF
• SafeCom

Software Downloads

Software downloads are available on the Kofax Electronic Fulfillment portal.  This portal is separate from the Kofax Support portal and requires a separate login.  You must register a valid License Key or Serial Number to access the associated download(s).  Downloads are only available with a valid Maintenance and Support Contract.

• Kofax Electronic Fulfillment (https://delivery.kofax.com)

Maintenance & Support Telephone Numbers