Warranty Support: Power PDF, PaperPort and OmniPage without Maintenance
If you have the Control Suite, Equitrac, SafeCom, Output Manager, AutoStore, eCopy, Copitrak, etc. (former Nuance Document Imaging Division) products, please click here to locate your product's support location.
Online Support
Please note, a direct email address is not available. Please open a Case with Technical Support using the link below to submit the form, or by calling into Technical Support. Once a Case is open, you may respond to any email sent to you.
Click on the following link to open a Case with Technical Support. Support is covered by a 90 day warranty, which starts at the date of purchase.
Customer Service & Technical Support Telephone Numbers
USA and Canada
Monday - Friday 8:00 am to 8:00 pm Eastern USA time
US and Canada |
+1 678 631 6202 |
United Kingdom, Europe, Middle East and Africa
Monday - Friday 8:00am to 6:00pm Central European time
United Kingdom | +44 20 3051 4034 |
France | +33 1 85 14 92 28 |
Germany | +49 6441 67138 58107 |
Italy | +39 02 252 0507 |
Spain | +34 919 01 42 21 |
Belgium | +32 2 588 54 07 |
South Africa | 800 98 0174 |
Australia and Asia Pacific
Monday - Friday 8:00am to 8:00pm Eastern Australia time
Australia | +61 1 800 201 449 |
New Zealand | +64 800 359 801 |
Malaysia | 1800-81-2985 |
Singapore | +65 800 492 2275 |
Hong Kong | +852 800 933 096 |