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ControlSuite: How to change name of the Server that hosts the Security Framework

Article # 3031263 - Page views: 117

3031263

Question: 

What are the steps to point to a different Security Framework Server Name?

Answer: 

This must be done on all the servers where Security Framework is installed.

1. Update the HostName & SfsUrl in the file C:\ProgramData\Nuance\SecurityFrameworkService\Settings\ddb.config  (Enter server name in lowercase)

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2. Recycle the Security Framework Service application pool. This will allow you to logon to the Configuration Assistant.

3. Update the URL in the configuration file: C:\ProgramData\Nuance\NDISecurity\ndisecurity.config (Enter server name in lowercase)

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4. Delete all folders from \ProgramData\Nuance\NDISecurity\CS\Cache.

These next steps must be followed on all the servers where these applications are installed: AutoStore, Equitrac, Output Manager, Business Connect

1.     Open Configuration Assistant

  • Databases – reconnect the databases to the new correct instance
  • Services – select all and stop all services
  • Certificate Management – select all and generate new Self-Signed certificates and click “Apply”.
  • Authorization & Security - enter the Security Admin Credentials
  • CS Enrollment – select all un-enroll and enroll the services again.
  • Services – select all and start all services
  • Licensing – Verify Server location path is correct

2. Close Configuration Assistant

3. Restart IIS application pools

4. For Output Manager - Run the following script in the Output Manager database.

  •  UPDATE SystemConfig SET fneLicenseInfo = NULL, fneLicenseData = NULL
  •  Restart OM DBM service

 

These steps must be followed if the above applications are installed on the same server where the Host Name was changed.

For Equitrac: 

  • Go to Hkey_Local_Machine --> Software --> Equitrac --> DRE --> SystemName registry key and change the server name.
  • Open System Manager --> go to Diagnostics --> Configuration and --> <default> --> CAS --> <no classification> change the server name for the FneServerHost and SLPScopes entries.

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For Output Manager:

  • Open OM Console --> Administration --> Manage Product Components and remove components pointing to the old server name.

For Business Connect: 

  • Open Business Connect Server Configuration Manager --> Printing Services and Discover the CS services.

Applies to:  

Product Version
ControlSuite 1.x