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Device Web Server : How to login to DWS web page when using French or German versions of the Microsoft Windows Operating System

3030443

Problem: 

When using a French or German operating system, I cannot log into the DWS web page https://DWSserver:8443 as the account used to login is not authenticated

Answer: 

DWS is looking for the user in the local security group called Administrators. In a German and French Operating System the groups have a different name:

  • In French, it is Administrateurs
  • In German, its Administoren  

To resolve this follow these steps:

  1. Right Click the Start menu and choose Computer Management
  2. In Local Users and Groups open Groups
  3. Add a new group called Administrators
  4. Add the required domain users that need access into that group

You should now be able to log into DWS.

Applies to:  

Product Version
ControlSuite 1.x
Equitrac Office 5.x
Equitrac Express 5.x