Skip to main content

Device Web Server : How to login to DWS web page when using French or German versions of the Microsoft Windows Operating System

Article # 3030443 - Page views: 272



When using a French or German operating system, I cannot log into the DWS web page https://DWSserver:8443 as the account used to login is not authenticated


DWS is looking for the user in the local security group called Administrators. In a German and French Operating System the groups have a different name:

  • In French, it is Administrateurs
  • In German, its Administoren  

To resolve this follow these steps:

  1. Right Click the Start menu and choose Computer Management
  2. In Local Users and Groups open Groups
  3. Add a new group called Administrators
  4. Add the required domain users that need access into that group

You should now be able to log into DWS.

Applies to:  

Product Version
ControlSuite 1.x
Equitrac Office 5.x
Equitrac Express 5.x