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Equitrac Web Client removes spaces in Scan to Folder workflows when a space exists in the Folder name

Article # 3024297 - Page views: 271



We have seen that when configuring a scan to folder workflow using Internet Explorer 11, if the folder path has a space configured, when saving the workflow, the space is removed, leaving an incorrect folder path.


This is caused by a feature in Internet Explorer 11 called “Auto URL Detection”. We have investigated this feature and it appears that this cannot be disabled.


If you need to configure scan to folder workflows and the path contains spaces, please ensure another browser is used such as Edge, Chrome or Firefox.


Applies to:  

Product Version
Controlsuite Equitrac 6.x