Scan GUI fails to install when deploying PCC 5

Question / Problem: 

Scan GUI fails to install on Ricoh device

Answer / Solution: 

When installing the embedded client on Ricoh devices, it will generate an error warning that Scan GUI is not installed. The device may work with some of the functions but will fail for others or fail completely. To resolve the issue, follow the steps listed below.

This article has been superceded by Ricoh PCC5.1: Scan Gui not Installed Error - Kofax

Applies to: