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ControlSuite: "Insufficient security rights.." error; can't log in to Output Manager Console

Article # 3015476 - Page views: 466

Problem Statement:

Getting "Insufficient security rights to connect!" error when trying to open the Output Manager Console.  


Potential Cause:

The account configured to log in to the in the Output Manager Console (current windows user) does not have permission to access the Console.    


Ensure the account has permission for Kofax Output Manager in the System Administrators section of the Configuration Assistant.  To add a user or group, click the '+' icon on the right side of the window.      



OMInsufficientRights.JPG (50 KB)