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ControlSuite: Kyocera HyPAS - Blank screen at the MFP display

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Article # 3032616 - Page views: 78

3032616

Problem: 

With ControlSuite 1.2.0.2 a Kyocera MFP device connected to AutoStore shows only a blank page on the display and a scan to AutoStore is not possible.

Solution: 

Please get in contact with your Kofax partner or technical support and request the hotfix "FIX15798" to get the issue resolved.

 

Applies to:  

Product Version
AutoStore 8.2