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ControlSuite : How to reconnect a ControlSuite server to a new Security Framework

Article # 3041986 - Page views: 170

Question : 

If a new security framework has been installed on other servers. How can an existing ControlSuite server (without Security Framework installed) be reconfigured to connect to it?

Answer: 

Before launching Configuration Assistant, to configure the server, some existing files and folders need to be removed.  

 

 1. Remove the following folders and files if they exist (not used by all components):

•           C:\ProgramData\Nuance\NDI

•           C:\ProgramData\Nuance\ControlSuite

•           C:\ProgramData\Nuance\ConfigurationAssistant\cache

•           C:\ProgramData\Nuance\NDISecurity

•           C:\ProgramData\Nuance\common.config

If any unnecessary components have been installed that are no longer needed, then use Add/Remove programs to uninstall them at this point.

Once this process is complete launch Configuration Assistant.

Applies to:  

Product Version
ControlSuite 1.x

 

Article # 3041986