ControlSuite : Jobs do not submit from Apple Mac workstations to a DRE when using SMB or LPR printing
Article # 3045393 - Page views: 72
Problem:
After setting up an SMB or LPR print queue on Apple macOS Devices to a DRE using SMB or LPR protocols, the print job gets stuck on the Mac and will not submit to the Print Queue on the DRE server.
Solution:
Following Windows updates to mitigate the Print Nightmare CVE 2021-1675 vulnerabiluty, this can happen to a macOS device that was previously working.
This is not an Equitrac issue and can be resolved by applying the latest macOS security updates.
Applies to:
Product | Version |
---|---|
Controlsuite | 1.x |
Equitrac | 5.x |