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ControlSuite : Jobs do not submit from Apple Mac workstations to a DRE when using SMB or LPR printing

Article # 3045393 - Page views: 72


After setting up an SMB or LPR print queue on Apple macOS Devices to a DRE using SMB or LPR protocols, the print job gets stuck on the Mac and will not submit to the Print Queue on the DRE server.


Following Windows updates to mitigate the Print Nightmare CVE 2021-1675 vulnerabiluty, this can happen to a macOS device that was previously working.

This is not an Equitrac issue and can be resolved by applying the latest macOS security updates.

Applies to:  

Product Version
Controlsuite 1.x
Equitrac 5.x


Article # 3045393