Controlsuite : Unable to unenroll services from the Security Framework
Question:
We have seen that Enrollments are unable to be unenrolled into Security Framework from the Configuration Assistant
Answer :
When viewing the Configuration Assistant logs the following errors are displayed:
[2022-02-25 09:28:05.753] [13] [Information] [NDI.Logging.Provider.Trace.TraceLogger.<>c.<.cctor>b__13_4] :Got response with HttpStatusCode=MethodNotAllowed and WWW-Authenticate header=(null).
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<h3>HTTP Error 405.0 - Method Not Allowed</h3>
<h4>The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.</h4>
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<fieldset><h4>Most likely causes:</h4>
<ul> <li>The request sent to the Web server used an HTTP verb that is not allowed by the module configured to handle the request.</li> <li>A request was sent to the server that contained an invalid HTTP verb.</li> <li>The request is for static content and contains an HTTP verb other than GET or HEAD.</li> <li>A request was sent to a virtual directory using the HTTP verb POST and the default document is a static file that does not support HTTP verbs other than GET or HEAD.</li> </ul>
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<fieldset><h4>Things you can try:</h4>
<ul> <li>Verify the list of verbs enabled for the module handler this request was sent to, and ensure that this verb should be allowed for the Web site.</li> <li>Check the IIS log file to see which verb is not allowed for the request.</li> <li>Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click <a href="http://go.microsoft.com/fwlink/?LinkID=66439">here</a>. </li> </ul>
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<fieldset><h4>Detailed Error Information:</h4>
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<tr class="alt"><th>Module</th><td> WebDAVModule</td></tr>
<tr><th>Notification</th><td> MapRequestHandler</td></tr>
<tr class="alt"><th>Handler</th><td> aspNetCore</td></tr>
<tr><th>Error Code</th><td> 0x00000000</td></tr>
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<tr class="alt"><th>Requested URL</th><td> https://SecurityframeworkServer:8181...c-668e6f7412d8</td></tr>
<tr><th>Physical Path</th><td> F:\Program Files\Kofax\Shared Services\SecurityFrameworkService\v1\services\services\197cabbf-ce3f-42eb-894c-668e6f7412d8</td></tr>
<tr class="alt"><th>Logon Method</th><td> Anonymous</td></tr>
<tr><th>Logon User</th><td> Anonymous</td></tr>
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<fieldset><h4>More Information:</h4>
This error means that the request sent to the Web server contained an HTTP verb that is not allowed by the configured module handler for the request.
<p><a href="https://go.microsoft.com/fwlink/?Lin...00000000,17763">View more information »</a></p>
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This is an indication that WebDav is installed and should be uninstalled. Our recommendation is to uninstall WebDav from Server Manager > Manage > Remove roles and Features > Web Server > Web Server > untick WebDav.
There is no need to reboot the server.
Applies to:
| Product | Version |
|---|---|
| Controlsuite | All Versions |