How to Prevent the OneNote desktop from being tracked in Equitrac when the Equitrac Print Client is installed
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Question:
How to Prevent the OneNote desktop printer from being tracked in Equitrac when the Equitrac Print Client is installed on the Workstation.
Solution:
With the Equitrac print client installed the OneNote printers on the local workstation will be tracked.
Steps to disabling tracking of OneNote"
On the Windows 10 Workstation
- Open Printers and scanners
- Make a note of the OneNote Printers
On a Server or Workstation with the “Web Client” installed
- Launch the “Web Client”
- Navigate to “Configuration” -> “Global Configuration Settings” -> “Printing” -> “Desktop Printing Exclusion List & Port Exclusion List”
- Select “Desktop Printing”
- Select “Additional excluded applications” and select “Add”
- Enter OneNote (Desktop) in the “Application Name” this is the Printer Name found on the Workstations Printers and Scanners (The Application Name is case sensitive)
- Enter OneNote for Windows 10 in the “Application Name”
- Navigate to “Home “-> “Diagnostics” -> “Software”
- Select all workstations in the list
- Perform a Force Cache update.
Applies to:
Product | Version |
---|---|
Equitrac | 6.X |
Equitrac | 5.x |