Skip to main content
Kofax

How to Prevent the OneNote desktop from being tracked in Equitrac when the Equitrac Print Client is installed

Article # 3036522 - Page views: 143

Question: 

How to Prevent the OneNote desktop printer from being tracked in Equitrac when the Equitrac Print Client is installed on the Workstation.

Solution: 

With the Equitrac print client installed the OneNote printers on the local workstation will be tracked.

Steps to disabling tracking of OneNote"

On the Windows 10 Workstation

  • Open Printers and scanners
  • Make a note of the OneNote Printers

desktop printers.jpg

On a Server or Workstation with the “Web Client” installed

  • Launch the “Web Client”
  • Navigate to “Configuration” -> “Global Configuration Settings” -> “Printing” -> “Desktop Printing Exclusion List & Port Exclusion List”
  • Select “Desktop Printing”
  • Select “Additional excluded applications” and select “Add”

Exclusion list 1.jpg

  • Enter OneNote (Desktop)  in the “Application Name” this is the Printer Name found on the Workstations Printers and Scanners (The Application Name is case sensitive)
  • Enter OneNote for Windows 10 in the “Application Name”

Exclusion list.jpg

  • Navigate to “Home “-> “Diagnostics” -> “Software”
  • Select all workstations in the list

forrce Cache update.jpg

  • Perform a Force Cache update.

Applies to:  

Product Version
Equitrac 6.X
Equitrac 5.x