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Kofax

Token Vault Service not starting automatically. Event log shows a timeout was reached (30000 milliseconds)

Question / Problem: 

If after installation the TokenVault service does not start automatically, or the problem occurs after a server restart - the Windows event log indicates that a timeout was reached: A timeout was reached (30000 milliseconds) while waiting for the TokenVaultService service to connect. 

Answer / Solution: 

The problem can be bypassed by setting the Tauken Vault service to "Automatic Delayed".

 

Applies to:  

Product Version
Token Vault 3.x