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Copitrak - eClipse - Configuring Terminal's ID and IP Address

How do I adjust the ID and IP settings of my Copitrak Eclipse terminal?

The terminal's ID, IP and host information is set at the terminal level.

  • To access the Eclipse terminal's configuration screens, navigate to the "Enter User ID" screen and press "Space" and "END" simultaneously on the terminal's physical keypad to clear the User ID mask.
  • Type in "09182736" and press "Space" and "END" simultaneously on the terminal's physical keypad.
  • Press "Enter" to move forward through the prompts. *Note: The "Space" and "END" key combination should be performed similar to a "Control", "Alt", "Delete" command in Microsoft Windows.

The following settings can be set within the configuration screens:

  • Terminal ID.

*Note: An Eclipse terminal's settings and behavior are dictated by the Terminal ID it is assigned. Along with describing its basic functionality (copy, fax, etc.), the naming scheme typically identifies the office, floor, and location of a unit. If adding on or moving devices, please consult with a technician to formulate new IDs that match the existing scheme. Moving or re-assigning a terminal can have negative impacts on functionality and reporting if the server side configuration has not been reviewed or adjusted prior by a technician.

Other Terminal ID facts:

    • The Terminal ID is limited to eight characters.
    • Each Terminal ID on a network must be unique.
    • When replacing or upgrading an existing terminal the ID should be retained. 
  • DHCP or Static IP addressing (Y/N). If set to static, the terminal will prompt for the static IP, subnet mask, and gateway IP. The values assigned to these fields must be represented as full octets. Ex: (192.168.001.001).
  • Main Host IP or server name (the Copitrak server the terminal will report to).
  • *Note: After the Main Host information has been entered, the terminal will attempt to connect to the Copitrak server to pull down its configuration and when finished, return to the original starting screen. If the terminal version does not match the configuration on the server, an update will be pushed down and terminal to reboot when updating is complete. This process should take 2-3 minutes; however, depending on the current terminal versions and network speed it can take up to 10 minutes. It is important that the terminal not be rebooted during this process to avoid corruption of the OS or its firmware.
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