Copitrak Desktop tracking color print jobs as black & white
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Issue
Copitrak Desktop tracking color print jobs as black & white.
Cause
The driver’s name for the color device was not listed in the color driver list for Copitrak Desktop.
Solution
To enter the driver information into the system you need to open Config file Manager application and select the Color Drivers button in the “Lasertrak Option” section. Within “Define Color Drivers” screen you can then enter the color driver name to the list.
Level of Complexity
Easy
Applies to
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References
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